id2Health | Identity to Health

Frequently Asked Questions for Persons

A Contracted Medical Centre in the context of id2Health system is a medical organization usually a diagnostic imaging Centre or a Haematological Centre that provide raw medical data in relation to the three id2Health Catalogues (PiT, PiL, PiA) under contract. If a Contracted Service Provider offer their services in such a way that they interact with the id2Health system as a separate entity using their own PKI certificate and the appropriate intermediate software, then they need to be formally registered.
In order to participate in the id2Health system as a Contracted Medical Centre using a PKI certificate, you must register your organisation with the id2Health System Operator. A Contracted Medical Centre Application form must be signed followed by a Service Contractor Agreement, for someone to be registered in the catalogue of approved Medical Centres. Both documents are available for download in the id2health website. Once the Application Form is approved, the System Operator notifies the applicant party of the outcome.
At the moment, your healthcare information is stored in different files – for example, some at a GP clinic, a pharmacy, a physiotherapist’s, or at the hospital. It might be stored on computers, but they are not connected - so it is not easy to share information. With your id2Health registration, the three Healthcare Catalogues will, over time, allow your information to be shared on-line quickly and easily by the Healthcare Provider Organisations looking after you. This means that, even if you are travelling interstate, you will still have access to your record, should you need it. Moreover you can use the internal e-Health Collaborative services more easily and effectively.
Yes. Respecting and complying with the privacy and security standards of the id2Health system, any entity wanting to participate in the system as a separate entity must be registered. This enables the system to stucture a dynamic TimeLine and track any inappropriate action.
The Resolution Department is responsible for informing, in a written manner the party that has been found to act inappropriately, of the nature of the problem, and the immediate actions that should be taken The party is asked to resolve the problem under the rules as indicated by the Contracted Medical Centre Agreement. If the party disputes the accusation, the mediation process is activated as stated in the article 15 in the signed Agreement. Depending on the response and resolution that has been given to the problem, the party is asked to update the Contracted Medical Centre Agreement, including additional conditions of permanent exclusion from the system if any other inappropriate action is ever reported again. If the dispute remains to exist, legal proceedings begin. In case of an unresolved issue, the party is asked to terminate the registration in the system.
If specific terms of the Agreement – as aresult of new security risks – need to be changed, your organisation will be given a short period notice of the changes and be provided with the proposed changes. Although, the System Operator will provide, where possible, explanantions of the new terms, and try to discuss the need of confronting to mutually agreed security and safety standards, yet this may not always be possible to consult every organisation.
As a Contracted Medical Centre in the context of id2Health system you must a)not withhold, process or take records held for the purposes of the id2Health system or cause or permit another person to do so b)retain the legal Operating Licence c)comply to the conditions of the signed Agreement b)report any known or suspected error or inappropriate record or action within the id2Health system that you may notice, related or not to your organization d)report any inaccurate information provided intentionally or accidentally by you or your organization e)inform of any changes / updates related with your personal information and the organization you work for f)ensure the IT systems which your organisation uses to access the id2Health system use conforming software and hardware when connecting to, and interacting with, the id2Health system g)collaborate with the System Operator when asked.
To be eligible to be registered as a MedicalCentre Provider in the id2health system, you must: a) comply with any Rules included in the Contracted Service Agreement, b) agree to be bound by conditions imposed by the System Operator.
The software/hardware used by your organisation to connect to the id2health system must have been checked and, where needed, be customized to achieve complete interoperability with the id2Health system. If not "a priori" interoperability applies, id2Health technicians will provide all necessary consultation and technical assistance to enable an organization achieve fully compliant software/hardware settings to the id2Health system.

Except in special circumstances, parents or an alternative Authorised Representative (such as a legal guardian) will have control of their children's id2health HealthCare Cluster from 0 to 14 years, including decisions as to which NGP have access to the child’s Catalogues and which clinical documents they can see. After a child turns 14, they will be able to choose whether to manage their own Catalogues.

This includes which NGP have access to their record, which clinical data they can see and which representatives are authorized to access to their record. If a child chooses not to take control of their id2Health HealthCare Cluster between 14 and 17, their Authorised Representative (which may or may not be a parent) can continue to manage their record until they turn 18.

Once an individual turns 18, Authorised representative(s) will automatically lose access to id2Health HealthCare Cluster. Authorised Representative(s) for people under 18 years old will be notified when the individual has taken control of their Catalogues. If an individual still wants their parent(s) or guardian(s) to view information in the id2Health HealthCare Cluster after they turn 18, they will need to take control of their Catalogues and set them up as Nominated Representatives.

The “Person in Life”? (PiL) is a history of an individual’s health record drawn from the clinical documents available in the id2Health system. The PiL provides a single access point to relevant areas of the id2Health system and could be used as a landing page to let a user easily navigate within the healthcare history.

The PiL provides the following information: i)Shared Health History; ii)Indigenous status; iii) A flag for Advance Care Directive Custodian information; iv) Key documents uploaded to their eHealth record in the last 12 months (for example, discharge and event summaries); v)Clinical synopsis descriptions from Event Summaries; and vi) Links to the several areas within the record, including the prescription and dispense record, and pathology and diagnostic imaging reports.

The TimeLine in the id2Health system presents in time manner every implication of a person/patient in the id2Health system, ranging from demographic data entries, lab results entries, diagnostic images uploads and real-time healthcare sessions and consultations. In fact, every action performed via the id2Health modules has a unique timestamp leading to a comprehensive sequential representation of all actions, enabling a meaningful time-based assessment of a person/patient healthcare progress.
People will be able to view their own id2health HealthCare Cluster on a device of their choosing such as iPads, tablets and smart-phones.





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id2Health: Identity to Health

A truly well designed Suite of e-Health services with easy environment enabling patients / users and health professionals manage easily and efficiently personal health data. Id2health Suite provides a scalable and flexible integration platform for collecting, storing and sharing of user information to support the management of patient care and business performance. In fact it is a comprehensive suite of interconnected components, all integrated under a common framework.