id2Health | Identity to Health

Frequently Asked Questions for Persons

The id2Health system is an electronic Cluster of HealthCare Catalogues supported by an innovative real-time Collaborative/Consultation subsystem. You and your healthcare providers can access it online whenever you need, from wherever you are. Healthcare Provider Organizations can also register to participate in the id2Health system, and authorize their healthcare providers to access it. As the system is enriched over time, a person / patient can benefit and gain optimized added value services by involved healthcare providers, through the utilization of real-time sessions and organized and processed information in the catalogues of id2Health Cluster (id2HC). As more Healthcare Provider Organizations register and use the id2Health system your id2HC will contain more healthcare information - which will result in better, more informed and considered care for you.
Having an id2Health Cluster can make getting the right treatment via web, faster, safer and easier: Online : because a physician of your choice can provide e-Health service (diagnosis, second opinion etc.) via an real-time innovative collaborative procedure; Faster: because doctors and nurses and other healthcare providers will not have to spend time searching for past treatment information; Safer: because authorised healthcare providers can view your important healthcare information, including any allergies and vaccinations and the treatment you have received; and Easier: because you will not have to remember the results of tests you have had, or all the medications you have been prescribed.
At the moment, your healthcare information is stored in different files – for example, some at a GP clinic, a pharmacy, a physiotherapist’s, or at the hospital. It might be stored on computers, but they are not connected - so it is not easy to share information. With your id2Health registration, the three Healthcare Catalogues will, over time, allow your information to be shared on-line quickly and easily by the Healthcare Provider Organisations looking after you. This means that, even if you are travelling interstate, you will still have access to your record, should you need it. Moreover you can use the internal e-Health Collaborative services more easily and effectively.
Medical records are often stored in different locations by different healthcare providers. With the id2Health system, you can access an on-line summary of your information wherever you have access to the internet. If a you chooses to register in id2Health system, you consent healthcare providers to access and upload clinical data. You will be able to control what information is stored in the system and which Physician/Healthcare Provider/Organization can access that information. This ability to set access control measures is a key privacy feature of the id2Health system. If you have restricted a healthcare provider access, or deleted a document, the catalogue will display a message on the provider screen that states that it is not completed. The record will not indicate how you may have set your access controls, or if a document has been deleted by you.
The id2Health catalogues does not replace existing clinical records. It is an additional tool that provides a cataloguing of patient information entered by healthcare providers from different Healthcare Providers/Organizations. They enable single views of well-organized patient’s information from across the id2Health system. In this way, if a healthcare provider sees an id2health patient for a consultation, with the patient’s consent the healthcare provider can view easily and more effectively his/her key medical information, which will save time questioning the patient or chasing missing information.
You can register for an id2Health Cluster now.

Contact us to get more information about the whole process.

You can register for an id2Health Cluster in one of the following ways: a) on-line – by visiting the id2Health website; b)over the phone – by calling us and selecting the right IVR option; c) in person – by visiting an authorized Medicare Service Centre; d) through Assisted Registration – by a Healthcare Provider Organisation; and e) in writing – by completing a registration application form, available from a Medicare Service Centre or from the id2Health website, and posting it to us via email info@id2Health.
Yes. Although, in the context of id2Health system there is a time-based authorized display subsystem (Timeline subsystem), yet a person has the ability to review the Activity History related to his/her catalogues. This subsystem presents when information has been added or removed as well as the authorized physician or the authorized organization viewed a catalogue and when. Physicians and Healthcare providers will also be able to see an Access history of their own activity on the id2Health system.
When you first log on to your eHealth record, you may choose to add information, including emergency contact details, any allergies you have or medication you are taking, your Indigenous status, as well as information about the custodian of your Advance Care Directive (‘living will’), if you have one.Your id2Health Cluster of Catalogues will build up over time. As Healthcare Provider Organisations upgrade their hardware so that it can communicate with the id2Health system, more information, including imaging exams, specialist and referral letters, can be added by your doctors, nurses and other healthcare providers involved in your care. This will allow your doctor to enter information about your consultations and treatment. This information could include a family medical history that you have provided to a healthcare provider. You can also enter information in the personal health summary or personal health notes section of your eHealth record. While only you and your Authorised Representative/s can access and view information entered in your personal health notes, your authorised healthcare providers will be able to view information in your personal health summary. ll these data are stored in three time-based Catalogues (‘‘patient in life’’ PiL, "patient in time’’PiT, and ‘‘patient in action’’ PiA). This Cluster of Catalogues will be available anywhere and anytime allowing healthcare providers to have a comprehensive view of people’s healthcare status and provide suitable treatments accordingly.
Yes. People can enter basic healthcare information which can be shared with physicians and healthcare providers, and keep private notes for their own use. Only participating authorized physicians and healthcare providers can enter information in the clinical section of a patient’s id2Health catalogue, ensuring it is clinically relevant and as accurate as possible. The id2Health system enables parents or the alternative Authorized Representatives of newborns (Day One) and young children to enter information about their early health, growth and development. This information can be viewed through the three id2Health catalogues. For healthcare providers participating in the is2Health system, this provides access to additional information about a young patient that could potentially help inform the provision of healthcare. Healthcare providers can view the information entered by parents through the id2Health system. When viewing the Child information, it will be clear to the healthcare provider who was responsible for entering the information – the parent or the alternative Authorized Representative(s). The Child Catalogues are complete records and follows the person at the end of life.
The Nominated General Practitioner (NGP) is the main author of the person's id2Health Cluster. The NGP authoring the Catalogues likely to be involved in ongoing care for the patient, or may be responsible for coordinating care across multiple healthcare providers. A person/patient can only have one NGP provider at one time. If a patient wishes to appoint a new NGP, simply he/she can indicates through the Setting Modules another participating healthcare provider to author the Catalogues. When a person register, he/she provides a standing consent for health information to be uploaded to the id2Health system. Provided that the patient has agreed NGP to create his/her Catalogue in Life (CiL), further consent is not essential, as the person/patient has provided standing consent for their health information to be uploaded to the system. It is good practice to discuss the proposed contents of the Shared Health Summary with the person/patient before uploading it. A patient is required to have a NGP. However, if a patient has never had a NGP, the patient’s id2Health Cluster will not contain the Catalogue in Life (CiL).

Except in special circumstances, parents or an alternative Authorised Representative (such as a legal guardian) will have control of their children's id2health HealthCare Cluster from 0 to 14 years, including decisions as to which NGP have access to the child’s Catalogues and which clinical documents they can see. After a child turns 14, they will be able to choose whether to manage their own Catalogues.

This includes which NGP have access to their record, which clinical data they can see and which representatives are authorized to access to their record. If a child chooses not to take control of their id2Health HealthCare Cluster between 14 and 17, their Authorised Representative (which may or may not be a parent) can continue to manage their record until they turn 18.

Once an individual turns 18, Authorised representative(s) will automatically lose access to id2Health HealthCare Cluster. Authorised Representative(s) for people under 18 years old will be notified when the individual has taken control of their Catalogues. If an individual still wants their parent(s) or guardian(s) to view information in the id2Health HealthCare Cluster after they turn 18, they will need to take control of their Catalogues and set them up as Nominated Representatives.

The “Person in Life”? (PiL) is a history of an individual’s health record drawn from the clinical documents available in the id2Health system. The PiL provides a single access point to relevant areas of the id2Health system and could be used as a landing page to let a user easily navigate within the healthcare history.

The PiL provides the following information: i)Shared Health History; ii)Indigenous status; iii) A flag for Advance Care Directive Custodian information; iv) Key documents uploaded to their eHealth record in the last 12 months (for example, discharge and event summaries); v)Clinical synopsis descriptions from Event Summaries; and vi) Links to the several areas within the record, including the prescription and dispense record, and pathology and diagnostic imaging reports.

Persons are able to choose what information is viewable through their own Catalogues. Just as they are able to limit access to their psychiatric information, they may also limit access to any related medications prescribed or dispensed.
The TimeLine in the id2Health system presents in time manner every implication of a person/patient in the id2Health system, ranging from demographic data entries, lab results entries, diagnostic images uploads and real-time healthcare sessions and consultations. In fact, every action performed via the id2Health modules has a unique timestamp leading to a comprehensive sequential representation of all actions, enabling a meaningful time-based assessment of a person/patient healthcare progress.
People will be able to view their own id2health HealthCare Cluster on a device of their choosing such as iPads, tablets and smart-phones.
Yes. The id2Health system only allows you to be registered using a pseudonym. This allows you to have the benefits of an complete e-Health system without compromising the anonymity of your health information. The real identity is stored at an Unplugged Server.
You need to obtain a pseudonym Individual Healthcare Identifier Number (pIHIN). To apply for a pIHIN go to the id2Health website and complete an Application to Request a pseudonym Individual Healthcare Identifier Number. Once you receive the a pIHIN, you can log-in to id2Health system using the pIHIN the given password and the current two factors Authentication Number.
No. You can not register for an id2Health identity using your real name.We do not ensure real personal information moreover both records can operate concurrently.

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id2Health: Identity to Health

A truly well designed Suite of e-Health services with easy environment enabling patients / users and health professionals manage easily and efficiently personal health data. Id2health Suite provides a scalable and flexible integration platform for collecting, storing and sharing of user information to support the management of patient care and business performance. In fact it is a comprehensive suite of interconnected components, all integrated under a common framework.