id2Health | Identity to Health

Frequently Asked Questions

Shared Healthcare Data can be uploaded by a Nominated General Practitioner. Nominated Healthcare Provider is a healthcare provider who satisfies the following requirements: a) has an agreement with the id2Health Project to be nominated as a healthcare provider while the fact that a person is seeking healthcare through the id2Health project can generally be taken as intermediate agreement. b)has a healthcare identifier assigned to id2Health Project. and c) is registered by a registration authority.
If a patient chooses to register in id2Health system, he/she consents to healthcare providers accessing and uploading clinical data. A patient will be able to control what information is stored in the system and which Physician/Healthcare Provider/Organization can access that information. This ability to set access control measures is a key privacy feature of the id2Health system. If a person/patient has restricted a healthcare provider access, or deleted a document, the catalogue will display a message on the provider screen that states that it is not completed. The record will not indicate how a person/patient may have set his/her access controls, or if a document has been deleted by the person/patient. Only authorized healthcare providers with the proper credentials that are acceptable by the id2Health system, will be able to upload clinical information to a person/patient’s catalogues. Patients can read everything in full that is added to their id2Health catalogues. They may choose to include additional information in their catalogues that are hidden and not included in the main public catalogues.
The id2Health catalogues does not replace existing clinical records. It is an additional tool that provides a cataloguing of patient information entered by healthcare providers from different Healthcare Providers/Organizations. They enable single views of well-organized patient’s information from across the id2Health system. In this way, if a healthcare provider sees an id2health patient for a consultation, with the patient’s consent the healthcare provider can view easily and more effectively his/her key medical information, which will save time questioning the patient or chasing missing information.
To protect patient privacy a Healthcare Provider Organization that is registered in id2Health system cannot export an exam into the local clinical information system for asynchronous use.

Contact us to find out under what conditions can private examinations be exported and sent in asynchronous manner as a hardcopy.

The personalized catalogues in the is2Health system will be accompanied by data source information stating where, when and by whom the data was created. All clinical data will also be digitally signed by the supplying Healthcare Provider Organization to ensure they have not been modified since they were submitted. Based on the above information, a healthcare provider will then be able to make a professional judgment about the reliability of the information. It should also be noted that Healthcare Provider Organizations have an obligation to take reasonable steps so that any personal and health information uploaded to a patient's catalogue is as accurate as possible and up-to-date at the time of uploading.
Yes. Although, in the context of id2Health system there is a time-based authorized display subsystem (Timeline subsystem), yet a person has the ability to review the Activity History related to his/her catalogues. This subsystem presents when information has been added or removed as well as the authorized physician or the authorized organization viewed a catalogue and when. Physicians and Healthcare providers will also be able to see an Access history of their own activity on the id2Health system.
Where patient consent is not possible, under conditions access to id2health catalogues may be given to those persons (relative and/or GP) that have been assigned as emergency contacts at the first point of user registration, responding to a request by a relative, or a Healthcare Provider Organisation. This is consistent with existing privacy laws. In life-threatening cases, where it is unreasonable or impractical to obtain a patient’s consent to access the id2Health catalogues, healthcare providers may assert emergency access. This will override any access controls that have been set and provide organization with unrestricted access to a patient’s id2Health catalogues for as long as the authorized GP estimates the organization should be involved in the patient’s case and need to have access to personal information. This use of the emergency access function will be logged in the Access Timeline and may be notified to the patient if they requested notifications.
People can enter basic healthcare information which can be shared with physicians and healthcare providers, and keep private notes for their own use. Only participating authorized physicians and healthcare providers can enter information in the clinical section of a patient’s id2Health catalogue, ensuring it is clinically relevant and as accurate as possible. The id2Health system enables parents or the alternative Authorized Representatives of newborns (Day One) and young children to enter information about their early health, growth and development. This information can be viewed through the three id2Health catalogues. For healthcare providers participating in the is2Health system, this provides access to additional information about a young patient that could potentially help inform the provision of healthcare. Healthcare providers can view the information entered by parents through the id2Health system. When viewing the Child information, it will be clear to the healthcare provider who was responsible for entering the information – the parent or the alternative Authorized Representative(s). The Child Catalogues are complete records and follows the person at the end of life.
Only authorised GP or Physicians can enter information in the clinical record, ensuring it is clinically relevant and accurate. However, if you or a patient finds an error in a clinical data originating from another provider, you or the patient should notify the Healthcare Provider Organization from which the data originated. If you become aware that information in a Catalogue or other clinical document you have uploaded contains an error or is incorrect, you should ask the representative to upload a new, correct version. A patient and/or the authoring healthcare provider can (with the patient’s permission) remove documents from the Catalogue. If you identify an unexplained error in a Catalogue or a clinical section that has been uploaded, or have encountered a technical problem or service disruption while using the id2Health system which may affect the care provided to person/patient, you should call us to determine whether the error can be resolved locally. You should also call the id2Health helpline and select option (provider inquiries). When speaking to the operator, let them know that you have identified a clinical safety issue and provide the operator with a description of the problem so the issue can be registered with the System Operator, and resolved if it is a technical issue.
To maintain the integrity of the system, information uploaded to the id2Health system, including medications, cannot be altered or edited (unless the patient has authored or uploaded the information). The system requires a new data to be uploaded by the authoring healthcare provider so, while the old version will still be visible, the uploaded document will take precedence. If a nominated provider wishes to change e.g. the medications listed in the Catalogue record, he/she will need to upload a new data with the updated medication information.
The Nominated General Practitioner (NGP) is the author of an id2Health system. The NGP authoring the Catalogues likely to be involved in ongoing care for the patient, or may be responsible for coordinating care across multiple healthcare providers. A person/patient can only have one NGP provider at one time. If a patient wishes to appoint a new NGP, simply he/she can indicates through the Setting Modules another participating healthcare provider to author the Catalogues. When a person register, he/she provides a standing consent for health information to be uploaded to the id2Health system. Provided that the patient has agreed NGP to create his/her Catalogue in Life (CiL), further consent is not essential, as the person/patient has provided standing consent for their health information to be uploaded to the system. It is good practice to discuss the proposed contents of the Shared Health Summary with the person/patient before uploading it. A patient is required to have a NGP. However, if a patient has never had a NGP, the patient’s Healthcare Cluster will not contain the Catalogue in Life (CiL).

Except in special circumstances, parents or an alternative Authorised Representative (such as a legal guardian) will have control of their children's id2health HealthCare Cluster from 0 to 14 years, including decisions as to which NGP have access to the child’s Catalogues and which clinical documents they can see. After a child turns 14, they will be able to choose whether to manage their own Catalogues.

This includes which NGP have access to their record, which clinical data they can see and which representatives are authorized to access to their record. If a child chooses not to take control of their id2Health HealthCare Cluster between 14 and 17, their Authorised Representative (which may or may not be a parent) can continue to manage their record until they turn 18.

Once an individual turns 18, Authorised representative(s) will automatically lose access to id2Health HealthCare Cluster. Authorised Representative(s) for people under 18 years old will be notified when the individual has taken control of their Catalogues. If an individual still wants their parent(s) or guardian(s) to view information in the id2Health HealthCare Cluster after they turn 18, they will need to take control of their Catalogues and set them up as Nominated Representatives.

The “Person in Life”? (PiL) is a history of an individual’s health record drawn from the clinical documents available in the id2Health system. The PiL provides a single access point to relevant areas of the id2Health system and could be used as a landing page to let a user easily navigate within the healthcare history.

The PiL provides the following information: i)Shared Health History; ii)Indigenous status; iii) A flag for Advance Care Directive Custodian information; iv) Key documents uploaded to their eHealth record in the last 12 months (for example, discharge and event summaries); v)Clinical synopsis descriptions from Event Summaries; and vi) Links to the several areas within the record, including the prescription and dispense record, and pathology and diagnostic imaging reports.

Persons are able to choose what information is viewable through their own Catalogues. Just as they are able to limit access to their psychiatric information, they may also limit access to any related medications prescribed or dispensed.
The TimeLine in the id2Health system presents in time manner every implication of a person/patient in the id2Health system, ranging from demographic data entries, lab results entries, diagnostic images uploads and real-time healthcare sessions and consultations. In fact, every action performed via the id2Health modules has a unique timestamp leading to a comprehensive sequential representation of all actions, enabling a meaningful time-based assessment of a person/patient healthcare progress.
People will be able to view their own id2health HealthCare Cluster on a device of their choosing such as iPads, tablets and smart-phones.





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id2Health: Identity to Health

A truly well designed Suite of e-Health services with easy environment enabling patients / users and health professionals manage easily and efficiently personal health data. Id2health Suite provides a scalable and flexible integration platform for collecting, storing and sharing of user information to support the management of patient care and business performance. In fact it is a comprehensive suite of interconnected components, all integrated under a common framework.